![]() ![]() For example, you’re working with another co-worker and you’ve completed your part so you email the other person and CC people from the department and management to let them know they haven’t completed their section Don’t CC people in to remove your responsibilities.Don’t CC your boss in to prove they were wrong on a comment or suggestion they made.We hear all too often about someone in a team will make a harmless mistake and when another colleague picks it up, emails them and CCs their managers and fellow workers in to passively embarrass them. Don’t CC people in to embarrass someone.Don’t CC people in to cover your arse, by CC’ing people in so if something goes wrong you can say “but you saw my email.” This isn’t appropriate or cool.Use CC if you are doing a job on behalf of someone else so they can see the progress of the job.CC someone in when you are sending a message to someone else but you’re allowing the people in the CC line to be kept in the loop and you are letting the person you emailed it to known who else is up to speed.When interested parties such as management or team members specifically ask to be kept informed of certain projects or events.Use CC when a department, members of a team or a manager need current information about the continual progress of a particular project, event Etc.The use of CC is used for all the wrong reasons these days here are some quick Do’s and Don’ts: A better idea may be to bring it up with them at a daily/weekly meeting or sending them a direct email saying, “Bill, can you please read this section of the report” or simply copying and pasting the information they need to read and sending it to them directly.Īlso, by ‘CC’ing’ your colleagues into many emails they may begin to stop seeing your emails as important and may place them directly into a ‘reference’ folder or ‘read later folder.’ This may lead to important information being missed in the future.Ĭarbon Copy or more commonly known in today's world is courtesy copy. Firstly this means the receipt has to read through the message to figure out why they received it and this could include going through a whole conversation of messages, which ultimately wastes time and may just create more questions anyway. People often think by ‘CC’ing’ a colleague that they are ‘keeping them in the loop,’ but this isn’t always the best way to keep people informed. When people see that an email is directly sent to them they will be under the impression they need to respond or complete an action.Īvoid adding more people to the ‘To’ line then necessary as they will think they need to action something in the email and may create confusion BCC (Blind Carbon Copy): Contacts added in the BCC section will not be seen by other recipientsĪdd email addresses in the ‘To’ field for people you are specifically addressing.Note: In the CC receipt field everyone who receives the email can see the other email addresses as well CC (Carbon Copy): Add contacts who you want to know about the email but are not required to action or respond to it.Note: In the ‘To’ receipt field everyone who receives the email can see the other email addresses the email has been sent to There is nothing wrong with a list of emails To: Add contacts with whom you are directly communicating with. ![]() This was distracting both of us, we have daily chats so the topic could have just been brought up then without taking us away from our scheduled tasks. I check my emails 2-3 times a day and only at specific times whereas he leaves his open so every time the tech support team would respond, he would read it and then ask me “Dannielle did you see their response?” or ask “what was the issue?”. All I was doing was distracting him and myself unnecessarily. We had two weeks of teething issues when completing our first project and I originally started CC’ing my business partner Tom in on the emails I was sending to the tech support team to ‘keep him in the loop,’ but in fact I was going against everything I tell our clients. In our business we recently started using a new software provider and I’m responsible for the client work on this platform. Today I’m talking about what To, CC and BCC actually mean and best practice when using them. ![]() Do you work in a business where you spend more time sorting through your email Inbox then on productive work? Well if you are being CC’d into everything unnecessarily then it is time to make a change! ![]()
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